I work in professional services, and this is so true. I feel like every new client I onboard and start implementing has promises in their contract we can’t fulfill due to product limitations. Oh, it’s supposed to do X out of the box? Nope, maybe we can customize it, but that’s a weird niche requirement that’s going to take a lot of discovery and architecting.

We have a similar spoon for dog food. My wife wasn’t paying attention and it got ripped up in the garbage disposal several years ago. It is easily identified by its jagged edges.