That’s happened with almost every VPN provider that has claimed to be no-log and then got a government subpoena. At that point you have 2 options: A.) Shut down, or B.) Code a technical way to capture the requested information for that user.
Sometimes they do choose to shut down and sometimes there isn’t a technically feasible way to get the information.
Idiots that make a whole lot more money from the data than the 42k they’re paying.