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Joined 1 year ago
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Cake day: July 24th, 2023

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  • Xfinity also lied and told me there wouldn’t be a cancellation fee since I wasn’t under contract (so I thought) and I was moving to an area that they didn’t serve.

    Turns out when I had called in a year prior with a question they “renewed” the contract without my approval and there WAS a cancellation fee. But never told me. Never sent me a bill.

    Didn’t know anything until I got a collections letter for $400. Called them up and they had the notes on my account from the three different reps I spoke to over the phone to confirm there was no fee. Because there were so many conflicting reports online I wanted to be sure. They did not give a fuck and pretty much admitted their reps lied.

    So fuck Xfinity.