I’ve been a CPA for a decade and don’t use a numpad, though I have to give credit to World of Warcraft for my ability to hit any number with ease. I’ve found you will be most efficient when you never have to leave home row with either hand, so learning to use a trackpoint also helps.

To me calls are more about efficiency, I prefer to have a call and talk through a complex issue for 15 min instead of needing 5+ back and forth emails over an afternoon to get everyone on the same page.

The “front page” experience of seeing general news I should be aware of is getting better but it’s harder to find active niche communities as expected, and I wish there was combined or less fracturing with communities, like having to choose whether to follow technology@lemmy.ml or @lemmy.world since I would assume they’re somewhat redundant