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For me they only work in relatively quiet environments, or with earplugs. As soon as a car drives by it completely drowns out the sound. With music that might not be an issue, but with podcasts or calls it’s very annoying. I’ve bought earplugs especially for this, as my other earbuds have issues with wind while running, but it does feel like it’s defeating the purpose a bit. I guess turning them all the way up would also work, but that doesn’t feel healthy. Other than that I like them and the mic quality is also good according to people I’ve spoken with over the phone.
They also point out the main differences between the two voices in the paragraphs below this quote. I do believe that they hired a voice actress and that they didn’t train on SJ’s voice, or at least not entirely. However, I wouldn’t be surprised if there was big push for finding a voice similar to SJ’s voice in Her, no matter how much they deny this.