• Neuromancer@lemm.ee
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    10 months ago

    The ‘reasons’ I have heard make little sense.

    One reason often quoted is it will reduce wear on the machines. All you do is push a button.

    • ares35@kbin.social
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      10 months ago

      it’s all about the profits. that’s the only ‘reason’ they’re doing it. every time someone pushes one of those buttons, it costs them a nickel or some-such, out of their already insane margins on those beverages.

      • Neuromancer@lemm.ee
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        10 months ago

        It is going to cost them even more now since they are paying an employee to do it and still refilling it.

        • ares35@kbin.social
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          10 months ago

          that would require adequate and attentive staffing at the counter… which they already don’t have. if nobody ‘sees’ you at the counter with an empty cup, nobody has to be paid to fill it back up.

          • Neuromancer@lemm.ee
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            10 months ago

            I rarely go through drive through. I don’t want to eat in my car. I almost always go in to eat when I go to McDonalds. I will say the staff does not pay attention at all. They are so focused on drive through and playing on their phones, I could be on fire and they wouldn’t notice. I will say, they rarely get my order right. The only plus is I rarely go to McDonalds.