One of the most important tools for trust and safety efforts is the “block” feature, allowing a user to entirely block someone else from following them. Yes, on Twitter you can get around this by g…
Pick an instance and sign up. I don’t understand this take. Its literally the same as email and we all managed to figure that out when we were 9-11 years old.
@legion@TendieMaster69 Are you onboarding using the browser or using the official #Mastodon app? Onboarding online is a lot more understandable than onboarding in the app IIRC
In the browser. It’s not confusing to me, but I’m a software developer. Millions of Twitter users aren’t going to make it past the server selection step. And many that do are going to be confused when they click to Follow someone and get a weird popup (because that someone is on a different Mastodon instance) instead of instantly following the person.
It’s nowhere close to a smooth enough experience for the lion’s share of Twitter users to transition over. I think people that are used to even slightly technical things vastly overestimate what the average end user is capable of handling. These are the people that ask for help to plug in an HDMI cable.
Mastodon has a long way to go in the onboarding experience. Most non-technical Twitter users simply will not engage with Mastodon in its current form.
Mastodon right now reminds me of email before web-based services. It’s not friendly enough to pull in the “normies”. It needs a Gmail.
Pick an instance and sign up. I don’t understand this take. Its literally the same as email and we all managed to figure that out when we were 9-11 years old.
Tell me you’ve never worked in tech support without telling me you’ve never worked in tech support.
@legion @TendieMaster69 Are you onboarding using the browser or using the official #Mastodon app? Onboarding online is a lot more understandable than onboarding in the app IIRC
In the browser. It’s not confusing to me, but I’m a software developer. Millions of Twitter users aren’t going to make it past the server selection step. And many that do are going to be confused when they click to Follow someone and get a weird popup (because that someone is on a different Mastodon instance) instead of instantly following the person.
It’s nowhere close to a smooth enough experience for the lion’s share of Twitter users to transition over. I think people that are used to even slightly technical things vastly overestimate what the average end user is capable of handling. These are the people that ask for help to plug in an HDMI cable.
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I think people are intimidated by step 3. Don’t ask me why, but for a certain type of web user, it’s an absolute deal breaker for some reason.