We’re currently with AA, who decided to increase prices by almost 10% for our upcoming renewal. Cove is much cheaper and has got good reviews, mainly about their website and sign up process. However I can’t find any reviews about their claims process. In the past AA has been very good for us whenever we had a claim. Anyone got experience claiming something with Cove?

  • Dave@lemmy.nzM
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    1 year ago

    I had a brief look through the reviews, everyone was happy with how good the website was or the customer service. No one seemed to have made a claim. It reminded me of this:

    spoiler

    xkcd tornado app comic

    • sylverstream@lemmy.nzOP
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      1 year ago

      Haha yes. I did find some older reviews with claims. After some better comparison I found they are not much cheaper so we stick with AA.

      • eagleeyedtiger@lemmy.nz
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        1 year ago

        Interesting, I wonder if it’s location or car type? They are about $300 cheaper for us than AA. We’re AA members but have been changing insurance every period as there isn’t any discount for loyalty any more

          • eagleeyedtiger@lemmy.nz
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            1 year ago

            Hmm weird ours is also a Leaf. IIRC at the question where it asks how many days do you use it a week, if I had it at 3-5 days it was cheaper than 6-7 days.

            5 days is about right for us, plus I don’t know how they would verify how many days a week you’ve been using it?

            • sylverstream@lemmy.nzOP
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              1 year ago

              We’re using it 6-7 days a week, and then the prices went up indeed, to same level as AA. AA doesn’t ask that question.

              • eagleeyedtiger@lemmy.nz
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                1 year ago

                I haven’t seen any others that do. Thats why i wonder how verify that id you claim? I can just say i use it 5 days a week

                  • eagleeyedtiger@lemmy.nz
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                    1 year ago

                    Haha you’re right. Some weeks we use less and some more. I don’t see how they could even prove how many days you use it unless they have us under surveillance, which is probably why other’s don’t ask the question.

                    In any case, insurance always feels like a scam until you have to claim.