AT&T is giving customers a $5 credit for its cellphone outage. Some angry customers say it’s not enough.::AT&T announced a $5 credit toward a future phone bill and said it “let down many of our customers” as a result of the outage.

  • danc4498@lemmy.world
    link
    fedilink
    English
    arrow-up
    5
    ·
    8 months ago

    Did emergency services not work? My phone said “SOS Only”, which I assume would mean I could make 911 calls if I needed to.

    • Encrypt-Keeper@lemmy.world
      link
      fedilink
      English
      arrow-up
      5
      ·
      8 months ago

      FirstNet was down on top of regular cell service. It’s not your ability to call 911, it’s how devices inside fire trucks for example connect to the internet and receive information, how volunteer firemen receive digital pages, etc.

    • Willy@sh.itjust.works
      link
      fedilink
      English
      arrow-up
      1
      ·
      8 months ago

      My local police made an announcement telling people to stop calling 911 to test their phones, so it worked, at least here.

    • ryathal@sh.itjust.works
      link
      fedilink
      English
      arrow-up
      1
      ·
      8 months ago

      From my understanding, SOS only means the phone has signal to a tower that isn’t in network, but will honor emergency calls.